Cancellation & Refund Policy

At Meetaway, we understand that plans can change. As our experiences are personalized and arranged with local hosts, our cancellation policy is designed to be fair for both travelers and locals.

Free cancellation
You can cancel your booking free of charge up to 24 hours before your scheduled experience.

Late cancellations
Cancellations made less than 24 hours before the experience are non-refundable, as your local host has already been scheduled.

No-shows
If you do not attend your experience at the agreed time and location, the booking will be considered a no-show and is non-refundable.

Rescheduling
You may request to reschedule your experience up to 24 hours in advance. We will do our best to accommodate your request based on availability.

Refund process
If your cancellation is eligible, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider.

Experience issues
If something does not go as expected during your experience, please contact us. We will review the situation and work to find a fair solution.

Important notes
Each experience is personal and may vary depending on the local host and your preferences.
Add-ons and upgrades are non-refundable if the experience takes place as planned.

Contact
For any cancellation or refund requests, please reach out to our support team with your booking details.